State Farm® Insurance Agent Jeff Gilbert
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
jodi keener
April 30, 2026
5
out of
5
rating by jodi keener
"My experience was great, they are accommodating and informative on all ends of their insurance offers."
We responded:
"Thank you for your review, Jodi! I'm happy to know that you found our team accommodating and informative. We strive to provide the best service possible. If you ever have more questions or need assistance, feel free to reach out!"
Candis Henson
April 30, 2026
5
out of
5
rating by Candis Henson
"Highly recommend! Mackenzie is great and super helpful."
We responded:
"Thank you, Candis! I'm glad you found our service helpful. We appreciate your recommendation and are always here to assist with your insurance needs. Let us know if there's anything else we can do for you!"
Alicia Cintron
April 30, 2026
5
out of
5
rating by Alicia Cintron
"I had a great experience working with Mackenzie. She was incredibly professional, kind, and efficient in helping me find a better rate for my auto and home insurance. She made the entire process simple and stress-free. Highly recommend asking for her!"
We responded:
"Thank you for your review, Alicia! I'm happy to hear that you had a professional and efficient experience in finding a better rate for your insurance needs. Making the process simple and stress-free is what we aim for. We appreciate your recommendation! If you need anything else, feel free to reach out."
Michael.gonzales
April 30, 2026
5
out of
5
rating by Michael.gonzales
"positive experience with State Farm All around. The associate made sure to take his time and understand any concerns that I had and assisted them in a positive manner.Definitely will continue my journey with state farm"
We responded:
"Michael, thank you for sharing your experience! I'm glad our associate was able to address your concerns positively. We're dedicated to offering top-notch service, and we're delighted to have you with us at State Farm. If you need anything else, feel free to reach out!"
emma morton
April 30, 2026
5
out of
5
rating by emma morton
"Jeff and his staff are great! Highly recommend this team!"
We responded:
"Thank you, Emma! I'm glad you had a great experience with our team. Your recommendation is truly appreciated. If you need anything else, feel free to reach out!"
Savanna Mohr
April 29, 2026
5
out of
5
rating by Savanna Mohr
"Had such a great experience here!! All my questions were answered thoroughly. Was able to understand the process of everything!! Thank you."
Kayla Garcia
April 29, 2026
5
out of
5
rating by Kayla Garcia
"Excellent service from Seth. He was very informative, transparent, and took the time to make sure I understood all my options. Highly recommend working with him."
Eric Scott
April 17, 2026
5
out of
5
rating by Eric Scott
"Great experience with the associate I had! He was super helpful, easy to talk to, and made everything simple to understand. He answered all my questions and helped me find the right insurance plan for me. Definitely recommend!"
We responded:
"Thank you, Eric! I'm happy to hear that you had a great experience with our associate. It's wonderful to know he was helpful and made the process easy for you. We appreciate your recommendation! Let us know if there's anything else we can assist you with."
alyssa
April 17, 2026
5
out of
5
rating by alyssa
"The agents here are so genuine & personable! They made the process so much less stressful, and helped me find coverage that was just right for me!"
We responded:
"Thank you for your kind words, Alyssa! I'm glad to hear that our team was able to make the process easier and help you find the perfect coverage. We’re always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
courtlyn writer
April 17, 2026
5
out of
5
rating by courtlyn writer
"Seth was great, made sure we had all the necessary coverage and explained it all in great detail. Thankful for his help!"
We responded:
"Thank you, Courtlyn, for your wonderful feedback! I'm glad we could assist you with your coverage needs and provide detailed explanations. We appreciate your trust in us. If you have any more questions or need further assistance, feel free to reach out anytime!"
Sondra Grimm
April 6, 2026
5
out of
5
rating by Sondra Grimm
"Jeff Gilbert’s office has all the way around the best customer service. They are always so helpful, no matter what I’m asking from them they get it done. Also I just had my renewal come up and with prices going crazy high I thought I would shop to see if I could save some money. WELL…. Once again they have been lowest price. So once again I’m staying with them. I’ve been with them since 2018."
We responded:
"Thank you, Sondra! I'm happy to hear that our team has consistently provided you with helpful service and competitive pricing. It's wonderful to know you've been with us since 2018, and we're grateful for your loyalty. If you ever need anything else, just let us know!"
Sarah Shannon
March 25, 2026
5
out of
5
rating by Sarah Shannon
"Mackenzie was awesome she saved me money on my auto insurance, super helpful, friendly and understanding. A friend recommended her and I will be doing the same from now on. Over the past year anytime I have had to interact with an insurance company when I was done, it left me completely frustrated and angry this was hands down honestly the best experience I’ve had with a representative for an insurance company the whole year, if not ever. Thank you!"
We responded:
"Thank you, Sarah! I'm glad to hear about your positive experience with our team. It's great to know we could assist you with your auto insurance and make the process smooth and pleasant. Your recommendation means a lot to us! If you ever need anything else, feel free to reach out."
Cassandra V.
March 20, 2026
5
out of
5
rating by Cassandra V.
"It was a pleasure speaking with Mackenzie over the phone. She answered all my questions and made sure I understood everything. She was very patient with me and helped me get a great quote. Thanks Mackenzie!"
We responded:
"Thank you for your review, Cassandra! I'm glad you had a positive experience and received all the information you needed. If you have any more questions or need further assistance, feel free to reach out!"
Jermaine Gaines
March 13, 2026
5
out of
5
rating by Jermaine Gaines
"It was great speaking with Beth this morning. She's very knowledgeable and goes into great detail. Beth has a great sense of humor and truly wants to help the client."
We responded:
"Thank you, Jermaine! I'm happy to hear that Beth made your experience enjoyable and informative. Her dedication and sense of humor are truly valued by our team. If you need anything else, feel free to reach out!"
Salman Aghayev
May 31, 2025
5
out of
5
rating by Salman Aghayev
"I had the pleasure of working with Julie, and I couldn’t be more satisfied with the experience. She took the time to understand my needs, answered all my questions patiently, and explained everything in clear, simple terms. What really stood out was her attention to detail and commitment to finding the most cost-effective options without sacrificing coverage."
We responded:
"Thank you, Salman, for sharing your experience! I'm happy to hear that Julie provided such attentive and thorough service. Her dedication to understanding your needs and finding the best options is something we truly value. If you have any more questions or need assistance in the future, feel free to reach out!"
Stanley Seale
May 19, 2025
5
out of
5
rating by Stanley Seale
"Makenzie was amazing! 🤩 she took care of my needs understood what I was looking for and was very understanding! A real pleasure to work with her!"
We responded:
"Thank you, Stanley! I'm glad to hear that Makenzie was able to assist you so effectively and meet your needs. It's wonderful to know she made your experience enjoyable. If you have any more questions or need further assistance, feel free to reach out to our office anytime!"
Tonya McNair
May 13, 2025
5
out of
5
rating by Tonya McNair
"I Worked with MacKenzie, she is absolutely the most professional, efficient and kindest agent I have ever worked with! Ask for her, you will love working with her!"
We responded:
"Thank you, Tonya, for sharing your experience! I'm delighted to hear that MacKenzie provided such professional and efficient service. Her kindness truly makes a difference, and we're grateful to have her on our team. If you need any assistance in the future, feel free to reach out!"
Tirthak Patel
May 2, 2025
5
out of
5
rating by Tirthak Patel
"Mackenzie helped me out with getting insurance rates for home and auto insurance — and, provided the best rates for both out of all the other insurance agencies I had contacted."
We responded:
"Thank you, Tirthak, for sharing your experience! I'm happy to hear that Mackenzie was able to assist you in finding the best rates for your insurance. We appreciate your trust in us and are here to help with any future needs or questions you may have."
Cristina Hinojosa
April 25, 2025
5
out of
5
rating by Cristina Hinojosa
"MacKenzie went above and beyond to help get a better rate for myself and my family. Customer service at this office is amazing and I would recommend discussing your options with this group before anyone else!"
We responded:
"Hey, Cristina! Thanks so much for sharing your feedback. MacKenzie always goes the extra mile, and we’re so glad she could help you and your family find a better rate. We really appreciate you recommending our team!"
44bigbody
April 22, 2025
1
out of
5
rating by 44bigbody
"if i could give zero stars i would. been a customer of theirs for many years, decided to call around for other quotes, discovered i have been overpaying for many years. Cancelled my service with them and all of the sudden they offer to give me a better rate. busted. started to give me attitude when i cancelled. GO ELSEWHERE FOR YOUR INSURANCE."
We responded:
"Hi there, We're sorry to hear about your experience. We take all feedback seriously and strive to provide transparency and excellent service to everyone we work with. Unfortunately, we’re unable to verify your account based on your username, so we can’t speak to the specifics of your situation. That said, we always encourage our customers to reach out directly with any concerns or questions—they deserve clarity and honest communication. If you'd like to discuss your experience further, please feel free to contact our office. We wish you the best in your future insurance endeavors."
Good Boy
April 9, 2025
5
out of
5
rating by Good Boy
"From Prashanth - new SF customer - I had a fantastic experience working with ‘Baker Mackenzie’ at State Farm while setting up my auto and home insurance policies. From start to finish, she was incredibly knowledgeable, patient, and responsive. She took the time to explain all my coverage options in detail and helped me find the best policies that fit both my needs and budget. What really stood out was her professionalism and genuine care in making sure I felt confident and well-informed throughout the process. It’s rare to find someone so dedicated and easy to work with. I highly recommend ‘Baker Mackenzie’ to anyone looking for a trustworthy and efficient insurance with State Farm."
We responded:
"Thank you, Prashanth, for sharing your experience! I'm happy to hear that our team provided you with such knowledgeable and patient service while setting up your insurance policies. Her dedication to ensuring you feel confident and informed is truly appreciated. If you have any further questions, please feel free to reach out to our office."
Jim Mazany
March 31, 2025
5
out of
5
rating by Jim Mazany
"Jeff and Beth are awesome and provide incredible service. Beth spent a half hour with me on the phone to help make sure I had the right level of insurance. I would highly recommended them. Thank you for going the extra mile for your customer."
We responded:
"Thank you, Jim, for your kind words! I'm glad to hear that Beth was able to assist you and ensure you had the right coverage. We truly appreciate your recommendation and are always here to help with any future needs or questions."
Kerry Short
March 24, 2025
5
out of
5
rating by Kerry Short
"I am absolutely blown away by the professionalism and care from Jeff and his team! After moving to Fulshear from Indiana 18 months ago, I knew I wanted to stay with State Farm after 17 years, but unfortunately, I initially chose a different local agent. After an unbelievably frustrating experience with my original Texas State Farm agent, Jeff and his team stepped in, adopted me, and immediately made me feel right at home. Beth, in particular, has been an absolute blessing. Her kindness, compassion, and dedication is genuine and its clear she cares more about the person on the other end of the phone than the situation at hand. Through a very difficult total loss situation, she and the team went above and beyond to provide support, clear communication, and true care when I needed it most. They always answer the phone, and they do so with a helpful, friendly attitude. If you’re looking for an insurance agent who truly puts their clients first, look no further. Proud to insure our home, cars, and life insurance with this local business."
We responded:
"Thank you so much, Kerry, for sharing your experience! I'm so glad to hear that you felt at home with our team after your move to Fulshear. Beth and the rest of the team truly strive to provide genuine care and support, especially during challenging times like a total loss situation. Your kind words about our service mean a lot to us. We're here for any future needs or questions you might have, and we're proud to be your choice for insuring your home, cars, and life."
corina larson
March 20, 2025
5
out of
5
rating by corina larson
"Mackenzie was a joy to work with; she is very positive, polite, informative and most of all kind!! She worked out a great deal and waited for me patiently until I was able to get my policy. Thank you"
We responded:
"Thank you, Corina, for sharing your experience! I'm happy to hear that Mackenzie made the process enjoyable and provided you with a great deal. Her patience and kindness are truly appreciated. If you have any more questions or need further assistance, feel free to reach out anytime!"
Saha Biswas
March 19, 2025
5
out of
5
rating by Saha Biswas
"I am extremely pleased with Jeff Gilbert service. Mackenzie provided outstanding quotes with various coverage options over the phone. She was patient and sent all options through email immediately. I was glad that the premium was lower than AARP. I was more delighted when Mackenzie called me after couple of days and told me that the I got additional $150 dollar discount on the premium. It was a great pleasure to work with her. I definitely recommend her service for any insurance needs."
We responded:
"Thank you, Saha, for sharing your experience! I'm happy to hear that Mackenzie was able to provide you with outstanding quotes and coverage options. It's wonderful that you found the premium to be lower and even received an additional discount! We truly appreciate your recommendation and are here for any insurance needs you may have in the future."